Help & FAQ's Ants Furniture - Bed, Beds, and Bunk Beds/title> <meta name="description" content="Bed, Beds and Bunk Beds from Ants Furniture. Wide range of designer beds and childrens beds, view our range of designer beds and childrens beds for all the family and all sizes of bed."> <meta name="keywords" content="Bed, Beds, Bunk beds, cabin beds, childrens beds, designer beds, double beds, double mattress, futon, futon beds, iron beds, kingsize beds, kingsize mattress, mattresses, memory foam mattress, metal beds, orthopedic, single beds, single mattress, sofa beds, wooden beds"> <meta name="distribution" content="Global"> <meta name="rating" content="General"> <meta name="expires" content="Never"> <meta name="author" content ="www.antsfurniture.co.uk"> <meta name="robots" content="all"> <meta name="robots" content="index"> <meta name="robots" content="follow"> <link href="styles/styles.css" rel="stylesheet" type="text/css"> <link rel="shortcut icon" href="http://www.antsfurniture.co.uk/favicon.ico" type="image/x-icon"> </HEAD> <BODY> <table cellpadding=0 cellspacing=0 border=0 class="maintable" ID="Table1"> <tr> <td valign=top width=372><img src="images/ants_top_left.gif" border=0 alt="www.antsfurniture.co.uk - Affordable, Quality Furniture. Free Delivery in Mainland UK."></td> <td valign=top bgcolor="#99CCCC"> <table cellpadding=0 cellspacing=0 border=0 ID="Table2"> <form action="search.asp" method="post"><tr height=29 > <td><img src="images/search_box.gif"></td> <td bgcolor=#336666><input type=text class=search name=search ID="Text1"></td> <td bgcolor=#336666><input type=image src="images/search.gif" ID="Image1" NAME="Image1"></td> </form></tr></table> </td> <td> <img src="images/antshead_top.gif" border=0 alt="Ants Furniture have a wide range of quality childrens beds, designer beds & wooden beds"></td> </tr> <tr> <td colspan=3 align=left> <table cellpadding=0 cellspacing=0 border=0> <tr> <td><img src="images/ants_middle.gif" alt="Ants Furniture a leading supplier of quality beds, futons & mattresses" border="0"></td> <td class="maintablebg" align=right><img src="images/antshead_bottom.gif" border="0"></td> </tr> </table> </td> </tr> </table> <table cellpadding=0 align=center cellspacing=0 border=0 class="maintable" ID="Table1"> <tr bgcolor="#DDDDDD"> <td height=30px> <div id="navmenu"> <ul> <li> <a href="http://www.antsfurniture.co.uk/index.asp" class="" title="Ants Furniture Home - Specialists in beds, designers beds & mattresses">Home</a></li> <li > <a href="http://www.antsfurniture.co.uk/productlist.asp?catid=3" class="">Beds</a></li> <li > <a href="http://www.antsfurniture.co.uk/productlist.asp?catid=1" class="">Bunk Beds</a></li> <li > <a href="http://www.antsfurniture.co.uk/productlist.asp?catid=4" class="">Mattresses</a></li> <li class=noborder > <a href="http://www.antsfurniture.co.uk/productlist.asp?catid=6" class="">Sofa Beds</a></li> <a href="http://www.antsfurniture.co.uk/sale.asp" class="sale" title="Ants Furniture sale items">Sale</a></li> </ul></div>  <script type="text/javascript" language="javascript"> var sc_project=1533353; var sc_invisible=1; var sc_partition=14; var sc_security="c1afb773"; </script> <script type="text/javascript" language="javascript" src="http://www.statcounter.com/counter/counter.js"></script><noscript><a href="http://www.statcounter.com/" target="_blank"><img src="http://c15.statcounter.com/counter.php?sc_project=1533353&java=0&security=c1afb773&invisible=1" alt="free invisible hit counter" border="0"></a> </noscript>  </td> <td width=144><img src="images/telephone.gif" border=0 alt="Call the Ants Furniture helpline on 01924 416608 for assistance with ordering and other queries."></td> </tr> </table> <table align=center cellspacing=0 border=0 cellpadding=0 class="maincontent" ID="Table1"> <tr> <td valign=top width=560> <table width=540 cellspacing=0 border=0 cellpadding=0 ID="Table2"> <tr bgcolor="#669999"><td height=30px class=titlebar>HELP & FAQs </td> </tr> <tr> <td style="padding-top:20px;">  <div class=maintext><p><strong><u>Security </u><br /></strong><em>1. How safe is it to give my credit card details online? <br /></em>None of the customers who have shopped at Ants furniture have reported fraudulent use of a credit or debit card as a result of purchases made with us. The reason shopping with us is so safe is that we use PayPal, as a large well recognised merchant company they are so confident about the transaction security they offer that they back every purchase with a security guarantee. <br /></p> <p><strong><u><br /></u></strong></p> <p><strong><u>Catalogues & brochures </u></strong><br /><em>1. Do you have catalogues? </em><br />Ant’s furniture does not supply paper catalogues but all our products are displayed on online and updated on a daily basis. <br /><br /><u><strong>Ordering & payment</strong></u> <br /><em>1.How can I place an order?</em> <br />Placing an order online could not be easier just click on the "add to basket" icon and follow the step by step instructions. <br /><br /><em>2. What methods of payment do you accept?</em> <br />As we use PayPal we accept all credit and debit cards, including MasterCard, Visa, and Switch. <br /><br /><em>3. Do Ants furniture prices include VAT? </em><br />All our prices are inclusive of VAT. <br /><br /><em>4. What happens if I cancel my order?</em> <br />Orders may be cancelled at any time before delivery for a full refund. Please contact us immediately on 01924 416608 or use our contact us page for other ways to get in touch. <br /><br /><strong><u>Delivery <br /></u></strong><em>1. What is Ants Furniture's delivery policy? </em></p> <p>The prices shown on our Website include home delivery anywhere within mainland Britain, except to IV, KW and some PA postcodes where there will be a small additional charge which will be advised prior to order confirmation. </p> <p><em><br /></em></p> <p><em>2. Can you dispose of my old bed? </em></p> <p>At Ants Furniture we offer the removal of old beds and mattresses just ask when delivery is confirmed.</p> </td> </tr></table> <td width=190 valign=top> <table cellpadding=0 cellspacing=0 border=0 width=190 ID="Table1"> <tr height=8px> <td width=8px><img src="images/top_left.gif" border=0></td> <td bgcolor="#99CCCC"></td> <td width=8x><img src="images/top_right.gif" border=0></td> </tr> <tr> <td bgcolor="#99CCCC" width=8px></td> <td bgcolor="#99CCCC" valign=top> <form target="paypal" action="https://www.paypal.com/cgi-bin/webscr" method="post" ID="Form2"> <input type="hidden" name="cmd" value="_cart" ID="Hidden11"> <input type="hidden" name="business" value="sales@antsfurniture.co.uk" ID="Hidden12"> <input type="hidden" name="display" value="1" ID="Hidden13"> <input name="viewcart" type="image" src="images/basket.gif" class="form" value="View Cart" ID="Submit2"> </form>  <br/><div class=whitetext><p><strong>All our children's beds come complete with basic mattress's.</strong></p> <p> </p> <br/>  <a href="privacy.asp">Privacy Policy</a><br/> <a href="terms.asp">Terms & Conditions</a><br/> <a href="returns.asp">Returns Policy</a><br/> <a href="help.asp">Help & FAQs</a><br/> <a href="contact.asp">Contact Us</a><br/> <a href="sitemap.asp">Site Map</a><br/> <br/> <img src="images/creditcards.gif" alt="Buy bedroom furniture online safely and securely using any major credit card with PayPal" border=""> </div> <div class=whitetext><br/> <strong>Ants Furniture<br/> 51 Upper Lane,<br/>Netherton,<br/>Wakefield, WF4 5NQ <br/><br/> Tel: 01924 279265<br/><br/> <a href="mailto:info@antsfurniture.co.uk">info@antsfurniture.co.uk</a> <br/><br/></strong> </div> </td> <td bgcolor="#99CCCC" width=8px></td> </tr> <tr> <td width=8x><img src="images/bottom_left.gif" border=0></td> <td bgcolor="#99CCCC"></td> <td width=8px><img src="images/bottom_right.gif" border=0></td> </tr> </table> </td> </tr> <tr> <td colspan=2><hr size=1 color="#99CCCC"></td> </tr> <tr> <td colspan=2 align=center><div id="footer">© Copyright Ants Furniture 2008. All Rights Reserved. Site designed and developed by <a href="http://www.friedricedesign.co.uk">Fried Rice Design</a></div> </td> </tr> </table> </BODY> </HTML>